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Privacy Policy

Version: 1.0

1. Introduction

KuTrade is committed to providing a secure, transparent, and legally compliant trading environment. This document outlines our policies and guidelines to ensure compliance with regulatory standards and maintain trust among users.

2. User Agreement & Terms of Service

  • All users must be at least 18 years old and comply with applicable laws.
  •  Users agree to provide accurate personal information during registration.
  • Prohibited activities include fraud, market manipulation, and using Ku Trade for illegal financial activities.
  • The platform reserves the right to suspend accounts that violate the terms.

3. Deposit & Withdrawal Policy

  • Deposits must be made using approved payment methods (bank transfer, cryptocurrency, credit/debit cards).
  • Withdrawals are subject to verification procedures, including Know Your Customer (KYC) checks.
  • Large withdrawals may require additional security deposits to ensure compliance and prevent financial fraud.
  • Processing times vary based on the withdrawal method and account verification status.

4. Trading & Order Execution Policy

  • Ku Trade supports various order types, including market orders, limit orders, and stop-loss orders.
  • Orders are executed based on market liquidity, and slippage may occur.
  • Users are responsible for understanding the risks associated with trading.
  • Any attempt to manipulate markets, including wash trading, is strictly prohibited.

5. Account Verification (KYC) & AML Policy

  • Users must submit government-issued ID and proof of address for verification.
  • High-value transactions may require additional documentation on the source of funds.
  • Ku Trade complies with Anti-Money Laundering (AML) regulations and may report suspicious transactions to regulatory authorities.
  • Failure to complete verification may result in restricted account access.

6. Security Policy

  • Users must enable Two-Factor Authentication (2FA) for enhanced security.
  • Ku Trade implements encryption and cold storage measures to protect digital assets.
  • Users are responsible for maintaining the confidentiality of their login credentials.
  • In case of unauthorized access, users must report it to support immediately.

7. Fees & Charges Policy

  • Trading fees are applied per transaction based on the user’s tier level.
  • Withdrawal and deposit fees may apply based on the chosen payment method.
  • An inactivity fee may be charged if an account remains dormant for an extended period.
  • Fees are subject to change, and updates will be communicated in advance.

8. Bonus & Promotion Policy

  • Bonuses are subject to specific trading volume requirements before withdrawal.
  • Any misuse of promotions or bonuses may result in the cancellation of bonuses and possible account restrictions.
  • Expired bonuses cannot be claimed or redeemed.

9. Compliance & Regulatory Policy

  • Ku Trade operates under the jurisdiction of BMFN Limited and complies with all relevant financial regulations.
  • Users are responsible for ensuring they comply with local laws regarding online trading.
  • Ku Trade reserves the right to request additional documentation for regulatory compliance.

10. Dispute Resolution & Arbitration Policy

  • Users must first attempt to resolve disputes through Ku Trade’s customer support.
  • If a resolution is not reached, disputes may be escalated to arbitration as per the platform’s legal jurisdiction.
  • Ku Trade’s decision on disputes will be final and binding.

11. Fund Protection & Risk Disclosure Policy

  • Trading involves financial risk, and users should only invest funds they can afford to lose.
  • Ku Trade is not liable for any trading losses incurred by users.
  • Funds held on the platform are protected through strict security measures, but users acknowledge the inherent risks of financial markets.

12. Confiscation & Account Suspension Policy

  • Ku Trade may freeze or confiscate funds in cases of fraud, regulatory violations, or suspicious activity.
  • Users found engaging in illegal activities will have their accounts terminated.
  • Appeals for account suspension must be submitted through the official support channel.

13. Customer Support & Complaint Handling Policy

  • Support is available via email, chat, and phone during business hours.
  • Users should provide relevant details when submitting complaints for faster resolution.
  • Ku Trade aims to resolve complaints within 1-2 business days.

14. Changes to Policies

KuTrade reserves the right to update these policies at any time. Users will be notified of any significant changes through email or platform announcements.

15. Contact Information

For further inquiries, please contact our support team:

Email: [email protected]
Website: www.kutrade.live
Address: Istanbul, Turkey  Abu Dhabi, Dubai  Moscow, Russia Aberdeen, Scotland

Kutrade - Licensed and operated by  BMFN Limited